FAQs

Company Queries

Do You Have A Shop Or Showroom?

We have a very small studio in East London, but we do not have shop or a showroom. We work with boutiques around the world who stock our product exclusively.

Is There A Catalogue I Can Order?

We do not produce a catalogue, but if you want to keep updated on the latest collections and trends why not register for our newsletter.

Product Queries

Can I Order Product Samples Of Your Clothes?

I am afraid that we are not able to give out samples of our clothes, but we have a free and easy returns process so if you are not completely happy with the order then you can send it back to us.

Are There Other Products That Are Not On The Website?

All the Matthew Miller clothes and accessories, if available for order, are available on our website.

Can I Order Fabric Samples Of Your Clothes?

We very rarely keep much fabric in our studio in East London or in our warehouse, but if you really want to feel the fabric before you buy then why not contact us at customerservice@matthewmiller.eu and we will see what we can do.

Are The Colours Accurate On The Website?

During the photography process we take great care to ensure a detailed and accurate reproduction of every fashion item we sell. However, variables out of our control, such as the set up of your computer monitor, can sometimes affect how colours are displayed.

How Do I Know The Fashion Item I Ordered Will Fit?

Accurate dimensions are always given for every item. We also have a size guide available against all the relevant products.

What Is The Quality Of The Fabric You Use?

We only deal with highly reputable fabric manufacturers and only source fabrics and material of the very highest quality. We have also ensured that the product viewing tools on the website are of the highest possible standard. They allow you to ‘zoom in’ and inspect every area of the item that you want to purchase.

Are Your Items Easy To Clean?

Each item on the website might have different methods for cleaning. The details are marked clearly on the labels of each item.